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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,409

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 37 Navy service member reviews from Missouri

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We are so grateful for all the great work and dedication to making our dream come true.

5 out of 5 Stars
Would Recommend

Veterans United made the entire home buying process very straight forward, efficient and simple. The My Veterans United online portal is very intuitive and simple to use for providing information to VU. Overall, the entire experience was very positive for us; we would be happy to refer Veterans United should we have the chance to do so.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Michelle and Jessica was a great experience and painless. Home loan processes are never the most fun activity but going thru Michelle and Jessica removed the headache. The “to do” list and quick review on their side made this process great! Keep up the great work ladies!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VU will help you every step of the way to purchase your new home. No worries on the loan, all of the work is done for you! So simple!! The communication and commitment they strive for reassures the buyer through the entire process. Thank you Veterans United!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with the united team was a pleasant experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

When I first heard about Veterans United Home Loan I admittedly was skeptical. I had never heard of the company before and the pushiness from my realitor (at that time) to change lenders made me nervous. I called and had an in-depth long conversation with my lender. Mike (my lender) near Scott Air Force Base, IL was very professional yet personable and extremely knowledgeable. I knew he was someone I could trust. I ended up changing realtor and trusting my gut filling... and now I’m writing this from our new house. The whole team had phenomenal, fast communication with not just myself but also (just as importantly) with each other. We also locked in a great competitive rate on our loan. My (new) realitor also exchanged information with Mike and spoke of how great he was to work with! I just received an American flag wood caving/ plaque in the mail today from VU, which was completely unexpected! Wow! Simply a great experience, could not have gone better. If you’re around Scott Air Force Base contact Mike at VU, you can see first hand what an amazing experience buying a home can be. :) Thanks!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Extremely helpful and answered all of my questiobs quickly and professionally.

3.5 out of 5 Stars
Would Recommend

Too many hoops to jump through. Some bordering on ridiculous. Not accepting a certain appraisal because he's not on "the list"?

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5 out of 5 Stars
Would Recommend

Amazing group of people We purchased a home “for sale by owner” and everyone involved went above and beyond. Answering questions from both parties buyer and seller. I did not know what to expect because this was our first home but they treated us with the most respect and where so helpful.

5 out of 5 Stars
Would Recommend

Mike Dapkus and his team were fantastic. They were always approachable if I had questions to ask and 9/10 times they answered my question before I was able to ask it showing their knowledge and great customer service.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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2.5 out of 5 Stars

Cost way to much. Lots of free places out there.

5 out of 5 Stars
Would Recommend

My initial contact Was with Nathan Groves it was an excellent experience he made me feel very comfortable with the process I wasn't really prepared for

5 out of 5 Stars
Would Recommend

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See all 1,409 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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