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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,082

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 31 reviews from Florida

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4.5 out of 5 Stars
Would Recommend

This office out of Scott Air Force base is superb.

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Great organization who truest care for veterans!!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Mike leads by example....and that’s just one of his many qualities. So if you want “the best” in the business call Mike Dapkus....there’s no finer choice.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Mike, Holly, and Joe were all instrumental in ensuring that we worked with a reputable company, and that we closed on time. I don't think we would have received this level of positive customer service and support elsewhere. We are very happy and satisfied with the home buying process, thanks to the Veterans United team.

Loan Officer: Mike Dapkus

NMLS# 278249

2.5 out of 5 Stars

I was very upset with the last minute "requirements" that were placed on us. Title essentially required me to route paper work through my COC to verify that it doesn't cost me money to live on the ship while my family lives in FL. Essentially putting into question my word, and my ability to pay. I litterally have one of the highest credit scores and I'm still being questioned and having to jump through hoops for a loan. As a whole I was pretty disappointed with my service and felt taken advantage of. To this day I still don't understand why the costs at closing couldn't have been rolled into the loan. I guess it doesn't matter now just frustrated because I have to wait longer to give my faimly the things we want in our house.

Response from Veterans United

Jacob, the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Although we can not be responsible for the actions of thrid party companies such as the title company, we do share that stress with you. Please reach out to us if you would like to discuss your experience further

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Amazing!!! I have no words to express how smooth was everything, I think I only received a phone call once (I rather be contacted by email than calls) and that’s it! I have the house I always dream about!! Thank you thank you thank you!!! For sure I will tell my others Active Duty friends to contact Michael Dapkus and his team if they are thinking about buying a house!! No words.. This will be my first 4th of July in my new home and I have no words!! Thanks Veterans United Home Loans!!

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

We could not be more pleased.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

3 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

My case was complicated. Your service was professional.

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

It was neat that they sent a restaurant gift card and movies...added a personal touch!

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

It was a good rate, and anytime I needed anything they were there.

Loan Officer: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
Would Recommend

Mission Accomplished! VU made a difficult and complex process appear simple and straight forward. It is not! But they made it look easy.

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Thanks to Mike and his team we were able to fight through tons of "lender red tape." They went the extra mile on this one! Quality service from professional people.....thanks again!

Loan Officer: Mike Dapkus

NMLS# 278249

More Reviews

See all 1,082 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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