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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,082

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 34 Navy service member reviews from Missouri

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5 out of 5 Stars
Would Recommend

Veterans United made the entire home buying process very straight forward, efficient and simple. The My Veterans United online portal is very intuitive and simple to use for providing information to VU. Overall, the entire experience was very positive for us; we would be happy to refer Veterans United should we have the chance to do so.

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Working with Michelle and Jessica was a great experience and painless. Home loan processes are never the most fun activity but going thru Michelle and Jessica removed the headache. The “to do” list and quick review on their side made this process great! Keep up the great work ladies!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

VU will help you every step of the way to purchase your new home. No worries on the loan, all of the work is done for you! So simple!! The communication and commitment they strive for reassures the buyer through the entire process. Thank you Veterans United!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Working with the united team was a pleasant experience.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Awesome customer service.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

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5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Wills

NMLS# 400691

5 out of 5 Stars
Would Recommend

When I first heard about Veterans United Home Loan I admittedly was skeptical. I had never heard of the company before and the pushiness from my realitor (at that time) to change lenders made me nervous. I called and had an in-depth long conversation with my lender. Mike (my lender) near Scott Air Force Base, IL was very professional yet personable and extremely knowledgeable. I knew he was someone I could trust. I ended up changing realtor and trusting my gut filling... and now I’m writing this from our new house. The whole team had phenomenal, fast communication with not just myself but also (just as importantly) with each other. We also locked in a great competitive rate on our loan. My (new) realitor also exchanged information with Mike and spoke of how great he was to work with! I just received an American flag wood caving/ plaque in the mail today from VU, which was completely unexpected! Wow! Simply a great experience, could not have gone better. If you’re around Scott Air Force Base contact Mike at VU, you can see first hand what an amazing experience buying a home can be. :) Thanks!

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Extremely helpful and answered all of my questiobs quickly and professionally.

Loan Officer: Mike Dapkus

NMLS# 278249

3.5 out of 5 Stars
Would Recommend

Too many hoops to jump through. Some bordering on ridiculous. Not accepting a certain appraisal because he's not on "the list"?

Loan Officer: Bill Cummings

NMLS# 315444

5 out of 5 Stars
Would Recommend

Amazing group of people We purchased a home “for sale by owner” and everyone involved went above and beyond. Answering questions from both parties buyer and seller. I did not know what to expect because this was our first home but they treated us with the most respect and where so helpful.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Mike Dapkus and his team were fantastic. They were always approachable if I had questions to ask and 9/10 times they answered my question before I was able to ask it showing their knowledge and great customer service.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

2.5 out of 5 Stars

Cost way to much. Lots of free places out there.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

My initial contact Was with Nathan Groves it was an excellent experience he made me feel very comfortable with the process I wasn't really prepared for

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

The process was easy and quick.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The entire process from beginning to end was an extraordinarily pleasant experience.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

More Reviews

See all 1,082 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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