About month ago I was dreaming of buying a home for me and my wife. Veterans United Mr. Lance reached out to me and I closed on our new home March 20th was a dream come true for my wife and myself. I would highly recommend this fine group of people for anyone looking to buy a new home. I would like to say thank you to everyone at Veterans United.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
I did not like that I found errors on the closing documents twice. I just do not believe that I should’ve had that burden. I found those and they were corrected immediately. I did like the ease of the uploads for documentation.
The ONLY critique I have is not necessarily with Veterans United or Andy but the communication process from the title company.Andy, the day before my closing sent clear instructions that stated the amount I needed to bring to closing. The instructions stated I could bring a cashiers check or wire the money. I opted, since it was faster for me to do so, for a cashiers check. When I got to the title company to do the closing, they informed me that they did NOT accept cashiers checks. I had to do a bit of scrambling to get to my bank, stop the cashiers check and send money as a wire transfer.Up to that point, I could not have been happier with Andy, his team, and Veterans United.Thank you for a smooth process and making my home buying experience easy!
very impressed 👏
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Overall. It went the best I have ever seen. Everything and everyone were directly on point, all the time. I was never left standing, wondering, or without the information I needed, they needed, or anyone else on the buying team. My Agent was always on top of everything and got me a real good deal too. I am very efficient, and this team set the bar as I could handle.
My experience with everyone at Veterans United was phenomenal. They made what is usually a stressful home-buying process as smooth and painless as possible. I’ve already recommended them to several friends. Special thanks to Neil, Mallory, and Matt, along with the rest of the team, who were nothing short of fantastic.
Clayton has been an all star during the process of buying our homes. 10/10
They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.
This was the worst home buying experience ive had in my 53 years. There were not stop issues and poor customer service. I wouldn't recommend anyone to use this group.
Working on a time crunch due to my current home being sold Nick and Jake really stepped up to the plate and got me closed in another home in record time. Dealing with someone under the immense pressure to lockdown a new home with horses and cows they stepped up! I can’t thank them enough for delivering and making sure we met that timeline
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Very easy to work with. I did not have to do much. The only thing I would say is a lot of phone calls. I am very simple so I was not looking for the hand holding so much plus mine was a local move not a cross country or into an area I was not familiar with so I did not need all the extra calls..
