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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

820

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
638
4
154
3
19
2
8
1
1

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Showing all 144 Army service member reviews from Illinois

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4.5 out of 5 Stars
Would Recommend

Diane those gave kept me informed from beginning to closing

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

4 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Best company I have worked with in my whole life. Honestly the customer service made me feel like a part of their family.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United, the team we had made the process as smooth as possible. I work 2nd shift so communication was difficult at times for me and they answered any and all questions regardless of what time or day it was. Truly appreciate everything they do and will definetly recommend them.

Loan Officer: Cally Matthews

NMLS# 1555794

5 out of 5 Stars
Would Recommend

Our overall experience was nothing but smooth and very professional. The staff is very knowledgeable and surely know the real estate lending business, From start to finish the experience was nothing but exceptional, (except for the computer stuff, I'm not very keen on them.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

This is our second time using Veterans Home Loans. Fantastic experience both times.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The mortgage team was awesome!! This was such an easy process. I love that I was able to complete all of my loan paperwork online. The total experience was just amazing. Everyone at Veterans United was friendly and professional. I would highly recommend this company!! GREAT WORK!!!!!!!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

If you are a veteran, I would check this group out first if you are trying to buy a new home.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

If you’re looking for excellence the team at Veterans United Home Loans outside of Scott Air Force Base is your best bet for your money.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

As a first time home buyer I was nervous. Michelle and Jess are great at really explaining the documents and keep you in the loop the entire time throughout the process.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Would not have been able to get our house so soon or at all without the help from the staff of Veterans United

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Very helpful! Always able to get in touch with someone when I needed to.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Michelle and the staff were amazing! They were so patient and helpful during the entire loan process. The guidance and assistance provided was outstanding!

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

very friendly and helpful.

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Everything was so easy. Even before getting to the point where we actually qualified for the loan, Scott and Koleen were so gracious and responsive to our inquiries. They were proactive in checking in with us and genuinely engaged with us to help us even though we didn’t qualify yet. They weren’t dismissive and didn’t treat us like a waste of their time. They treated us with dignity and actually cared to help us get to where we needed to be to get a home. I can’t say think you enough just for how they treated us. There’s a lot of shame that comes with having credit issues and not being where you want to be financially, and they helped lessen that and helped us get where we needed to be. I’m so grateful!

Branch Manager: Michelle Dapkus

NMLS# 1237812

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735 Seibert Road, Suite 3, Scott Air Force Base, IL 62225
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.