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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,409

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 44 Air Force service member reviews from Missouri

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

After dealing with another company and just getting the run around, I tried Vetreans United. In no time after filling out the information on the ap, and choosing a loan associate. I got a phone call and the whole process was going ahead full speed. Whenever a question would arise, my question got answered within minutes of sending a email or text. At closing my realtor was total amazed at how fast and professional my loan officer was and is going to recommend her Veteran Clients to Veterans United. I will tell other Vetreans about Veterans United

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was with us from step 1. No matter what we were dealing with, they were there to support our home buying experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you are looking for a good team to work with on financing or refinancing your home, you have come to the right place.

4.5 out of 5 Stars
Would Recommend

I had a very pleasant experience on my home loan process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you for everyone that participated in this endeavor. A special shout out goes to Holly!! Kudos!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This company of real estate professionals are the best I've worked with. I've now purchased my 7th home in the last 40 years. I only wish they had been around for the first 5 home purchases. Their dedication to this process is, which can be very hard to deal with, you will never have any horror stories with this group of dedicated real estate professionals. I want to thank everyone a HUGE THANK YOU. If I ever need to buy another house, you can count on the fact that I'll be calling you again.

5 out of 5 Stars
Would Recommend

Easy to work with. Fast process. We are very happy with the results.

3.5 out of 5 Stars
Would Recommend

Again, the preapprove process was great, underwriting at times was nerve-wracking and tough.

5 out of 5 Stars
Would Recommend

If you live in the St. LOUIS area or on the Illinois side and are a Veteran. Get in touch with Mike Dapkus. Best experience I have ever had buying a house

5 out of 5 Stars
Would Recommend

Veterans United was very quick with getting everything done. They were on top of all our paperwork. They responded to all our emails and questions in a timely matter. Every person we dealt with was always professional and friendly. We started the paperwork and was closed within 40 days. Wow

5 out of 5 Stars
Would Recommend

I usually don't leave comments regarding a service I got unless they are truly outstanding. My loan specialist, Michelle Dapkus and my transaction coordinator, Jess Manfredi guided me in every step of the way and ensured a a very smooth process. The service they provide is the best in the business.

5 out of 5 Stars
Would Recommend

They actually return your phone calls. When trying to use other lenders in the past. I would wait days to weeks for a response. Jess responded within hours!

4 out of 5 Stars
Would Recommend

Home buying is a nerve wracking experience. Veterans United has a team of knowledgeable people there to assist every step of the way. They are very professional. I was recommended by a fellow Veteran and would also recommend Veterans United to anyone wanting an outstanding company to help in the daunting home buying process.

4 out of 5 Stars
Would Recommend

Staff was very helpful. Some nuances on the site asking for documentation then being asked via email was not as fluid as you would expect. I brought this up and the agency made corrections in a timely manner. Not unique to VU is the last minute "Underwriter" comments about needing X,Y,Z 3 days prior to closing when all the documentation has been idle for days

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I received excellent service through out my home buying experience. The team at Scott Air Base were prompt courteous and totally responsive. I would recommend that all veterans run to see Mike Dapkus at Scott Air Base.

5 out of 5 Stars
Would Recommend

The Veterans United Team near Scott AFB were absolutely amazing. They were patient with us as we called and asked questions. They were very helpful and always provided clear directions for us every single step of the way through purchasing our first home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Buying a home is a very significant life event. I have to say that Mike and his team made the experience for me stress free. He was proactive and extremely informative. I was always aware of what to expect along the way.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United helped make my home buying process a success.

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See all 1,409 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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