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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

820

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
638
4
154
3
19
2
8
1
1

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Showing all 22 Air Force service member reviews from Missouri

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5 out of 5 Stars
Would Recommend

Veterans United was very quick with getting everything done. They were on top of all our paperwork. They responded to all our emails and questions in a timely matter. Every person we dealt with was always professional and friendly. We started the paperwork and was closed within 40 days. Wow

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I usually don't leave comments regarding a service I got unless they are truly outstanding. My loan specialist, Michelle Dapkus and my transaction coordinator, Jess Manfredi guided me in every step of the way and ensured a a very smooth process. The service they provide is the best in the business.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

They actually return your phone calls. When trying to use other lenders in the past. I would wait days to weeks for a response. Jess responded within hours!

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend

Home buying is a nerve wracking experience. Veterans United has a team of knowledgeable people there to assist every step of the way. They are very professional. I was recommended by a fellow Veteran and would also recommend Veterans United to anyone wanting an outstanding company to help in the daunting home buying process.

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
Would Recommend

Staff was very helpful. Some nuances on the site asking for documentation then being asked via email was not as fluid as you would expect. I brought this up and the agency made corrections in a timely manner. Not unique to VU is the last minute "Underwriter" comments about needing X,Y,Z 3 days prior to closing when all the documentation has been idle for days

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I received excellent service through out my home buying experience. The team at Scott Air Base were prompt courteous and totally responsive. I would recommend that all veterans run to see Mike Dapkus at Scott Air Base.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The Veterans United Team near Scott AFB were absolutely amazing. They were patient with us as we called and asked questions. They were very helpful and always provided clear directions for us every single step of the way through purchasing our first home.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Fantastic experience, we had to close ahead of schedule and they delivered flawlessly. Great communication!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Cummings

NMLS# 315444

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Buying a home is a very significant life event. I have to say that Mike and his team made the experience for me stress free. He was proactive and extremely informative. I was always aware of what to expect along the way.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Veterans United helped make my home buying process a success.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

Nathan was amazing to work with. He always followed up and showed so much patience with me and my situation.

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

Nathan and Jamie did an outstanding job! Keeping us informed through the entire process.

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

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735 Seibert Road, Suite 3, Scott Air Force Base, IL 62225
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.