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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families


Total Customer Reviews


Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

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Showing all 7 Navy service member reviews from Florida

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4.5 out of 5 Stars
Would Recommend

This office out of Scott Air Force base is superb.

2.5 out of 5 Stars

I was very upset with the last minute "requirements" that were placed on us. Title essentially required me to route paper work through my COC to verify that it doesn't cost me money to live on the ship while my family lives in FL. Essentially putting into question my word, and my ability to pay. I litterally have one of the highest credit scores and I'm still being questioned and having to jump through hoops for a loan. As a whole I was pretty disappointed with my service and felt taken advantage of. To this day I still don't understand why the costs at closing couldn't have been rolled into the loan. I guess it doesn't matter now just frustrated because I have to wait longer to give my faimly the things we want in our house.

Response from Veterans United

Jacob, the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Although we can not be responsible for the actions of thrid party companies such as the title company, we do share that stress with you. Please reach out to us if you would like to discuss your experience further

5 out of 5 Stars
Would Recommend

Amazing!!! I have no words to express how smooth was everything, I think I only received a phone call once (I rather be contacted by email than calls) and that’s it! I have the house I always dream about!! Thank you thank you thank you!!! For sure I will tell my others Active Duty friends to contact Michael Dapkus and his team if they are thinking about buying a house!! No words.. This will be my first 4th of July in my new home and I have no words!! Thanks Veterans United Home Loans!!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My case was complicated. Your service was professional.

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