Refinancing a home can be stressful and uncertain, but my experience with Veterans United was the complete opposite, and that’s entirely because of Yoel Stefanos and Christie Thomason.From the very beginning, they treated me like more than just another file or number in the system. They treated me like family. Yoel and Christie took the time to walk me through every step of the refinance process, making sure I understood what was happening and why. No question was ever too small, and they were always there with clear answers, encouragement, and guidance.What really stood out to me was their communication. I was never left wondering what was going on. They kept me informed throughout, checked in regularly, and ensured everything moved smoothly. That level of care and professionalism made what could have been a stressful process feel easy and reassuring.Because of their dedication and hard work, I was able to refinance my mortgage and secure a better rate, but what I gained from the experience was even more valuable: the confidence of knowing I had a team truly looking out for my best interests.Yoel and Christie are the kind of people who remind you that great service still exists. They go above and beyond, they care about the people they help, and they take real pride in what they do. I’m incredibly grateful for their help and proud to recommend them to anyone considering a refinance or home loan.Veterans United is fortunate to have people like Yoel and Christie representing them.
Garet and Chad and the entire team at Veterans United were truly outstanding. I contacted Garet with 3 weeks to close and they were ready to close in 2 weeks…amazing! The website is so easy to navigate and handy to see the entire process and keep track of all the documents. I will definitely be coming back and referring my friends and family to Garet and the entire Veterans United Company. Great experience!
Daniel and Haley were absolutely amazing. A 5 star review would not be enough! They made buying our first home so easy. We could never say thank you enough!
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
I didn’t know anything about buying a house and they made it super simple and easy to understand.
Jake was awesome
These guys are AWESOME. Very professional. They made this process truly enjoyable.
Whenever we have any concerns we Aaron always gives us 100 percent confidence that we are at the right rate at the right time and if it isn't it will be fixed and taken care of flawlessly. A million times thank you for looking out for us we are ever so grateful.
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Kept me informed on the journey.
Outstanding service from this whole team at Veterans United, couldn't thank them enough for how smooth it went.
Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.
The professionalism, kindness and guidance through the entire process was streamlined and easy to get through from beginning to end. I would recommend the services of this company for anyone who wants the extra attention and care of both lender and concierge services as well as using their recommended real estate agents.
The whole team was amazing from the start! As soon as I did a short inquiry, VU reached out and started rolling the process. It really was a painless and seamless experience!
Kenny and team handled my loan process with care. I was able to get all of my questions answered. He made sure I had a great understanding of the loan and process before moving on to my next question. No matter what time I called Kenny was able to speak with me or call me back.
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Don and his team were very helpful. Highly recommend.
Chris and his team were outstanding. We fell in love with the first house we saw and it was a little out of reach. Chris and his team went the extra mile and left no option disclosed or stone unturned to help get us into our dream home. We forever are grateful for Chris and his team for his honesty and hard work through this whole process. You don’t have a loan officer typically send an updated pre approval letter at 9pm on a Friday night so we can put together an offer, but Chris made it happen!!!
I cannot say enough positive things about my experience with Veterans United. From start to finish, the process was relatively painless and incredibly well organized. The entire team , Jay Christman, Grace Walther, and Alex McBeth truly work alongside the veteran to ensure a smooth and successful transaction.Communication was outstanding throughout the process. Every question I had was answered quickly and clearly, and I always felt informed about the next steps. Their responsiveness and proactive updates made what can often be a stressful experience feel manageable and straightforward.Most importantly, I felt supported. Veterans United understands the unique needs of veterans and demonstrates genuine care in helping them achieve homeownership. I would confidently recommend them to any veteran looking to purchase a home.
This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
If you have mortgage needs and you are a veteran, you can’t go wrong with Veterans United and Jared Wilmes team! They are fair, professional and very communicative.
