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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,082

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 31 Other service member reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

They were fantastic! I would highly recommend.

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

They worked great as a team. Maybe a little more proactive updates throughout the process. Communication was great when I inquired but sometimes it seemed as if I was not hearing updates as often. Probably more so related to my personal preference and not a reflection of their team. I may have jumped ahead of them on some things because I was anxious. I would definitely recommend.

Loan Officer: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Great experience! I would highly recommend for any home loan needs!

Loan Officer: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
Would Recommend

Diane Tohle was awesome!!

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Thanks to veterans United I have a great new home.

Loan Officer: Mike Dapkus

NMLS# 278249

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5 out of 5 Stars
Would Recommend

Diane was instrumental in both getting things done and assuaging the stresses of the whole process. She was awesome!

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Michelle and her team at the Scott AFB office of VU made my home loan process feel easy and stress free! Having had so many of our clients chose to work with the Dapkus Team in the past, made them my only choice for my own personal home purchase! Michelle took the time to educate me on loan options during the early stages of my home search and to help me decide which loan type would best fit my goals. She answered all my questions and provided support all along the way. Because of all the time she took and her expertise as a loan officer, I had a great experience during my home loan process. Once under contract I had the pleasure of working with the rest of the team, Holly was a pleasure, she quickly got my file up and running and taught me how to send documentation in and showed great care! Diane was amazing to work with, she always communicated promptly and with all the details I needed, going above and beyond to get things done for me! She and Holly were a huge part of making the whole process stress free from start to finish. I thought the tools they used to communicate and share information were great and easy to use, and appreciated the personal touch of calls and text to follow up when needed. The whole process felt very personal and efficient! Thank you Dapkus team, Diane, Holly, Ashton and everyone else on the closing and underwriting teams for making this process as stress free as possible!

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I would highly recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Mike Dapkus and Diane Thole were absolutely great during the entire experience. I heard plenty of horror stories from friends and family about their mortgage experiences and I'm happy to say that mine was nothing like that. Professional, friendly, helpful; that's Veteran's United. I can't thank them enough.

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

There was a few bumps in the road but none were the fault of Veteran United.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

0.5 out of 5 Stars

Painful and costly

Response from Veterans United

Thank you for your response Kevin. We're sorry if your loan experience was not what you were expecting. Our Client Advocate team is available to research and address your concerns if you would like to share more information.

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

More Reviews

See all 1,082 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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