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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,776 reviews
785 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,776 Air Force service member reviews from Florida

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5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars

Top of the line service from a mortgage institute. I was treated exceptionally well as a disabled Veteran. Very high recommendations to VU's .realtor referral department.
In retrospect my team consisting of Max Carratura, Amy H. Markita R , Madeline S. And the whole insurance team as well.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Best company I’ve worked with thus far ! Ryan Chinnis is awesome and supported us along the way the whole time throughout our home buying process whether it was estimates or running numbers. He was and is a huge asset

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

Everybody on this team was amazing. I was by my first house. I would call after I got off work would be cooking dinner and speaking to the team while asking dumb questions. Veterans United has been a delightful team. Thank you all for all you do.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Shelby and the team took care of us from day one through closing and beyond

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

4.5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

KateYou and your team did great for our 2nd home with you! I'd love to talk about a potential IRRL at my new home at 9533 Monte Carlo Circle.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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4.5 out of 5 Stars

Leanne was still very helpful

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

The whole team at Veterans United was amazing. Celena gave us all our options and so we could choose the best one for us. Communication was excellent and ensured a smooth and timely process with no delays. We would definitely use their services again recommend their services to other veterans

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars

Nicole Barber and her team are very professional, friendly and proactive. In all my interactions with the team, I was treated well and got the answers I needed.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Photo submission from Robert J.

Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Brock and the whole veterans United team was a pleasure to work with

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

Refinancing a home can be stressful and uncertain, but my experience with Veterans United was the complete opposite, and that’s entirely because of Yoel Stefanos and Christie Thomason.From the very beginning, they treated me like more than just another file or number in the system. They treated me like family. Yoel and Christie took the time to walk me through every step of the refinance process, making sure I understood what was happening and why. No question was ever too small, and they were always there with clear answers, encouragement, and guidance.What really stood out to me was their communication. I was never left wondering what was going on. They kept me informed throughout, checked in regularly, and ensured everything moved smoothly. That level of care and professionalism made what could have been a stressful process feel easy and reassuring.Because of their dedication and hard work, I was able to refinance my mortgage and secure a better rate, but what I gained from the experience was even more valuable: the confidence of knowing I had a team truly looking out for my best interests.Yoel and Christie are the kind of people who remind you that great service still exists. They go above and beyond, they care about the people they help, and they take real pride in what they do. I’m incredibly grateful for their help and proud to recommend them to anyone considering a refinance or home loan.Veterans United is fortunate to have people like Yoel and Christie representing them.

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

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Experience first-hand why 363,397 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Garet and Chad and the entire team at Veterans United were truly outstanding. I contacted Garet with 3 weeks to close and they were ready to close in 2 weeks…amazing! The website is so easy to navigate and handy to see the entire process and keep track of all the documents. I will definitely be coming back and referring my friends and family to Garet and the entire Veterans United Company. Great experience!

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Daniel and Haley were absolutely amazing. A 5 star review would not be enough! They made buying our first home so easy. We could never say thank you enough!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

I didn’t know anything about buying a house and they made it super simple and easy to understand.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Photo submission from Grace E.

This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Jake was awesome

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

These guys are AWESOME. Very professional. They made this process truly enjoyable.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Whenever we have any concerns we Aaron always gives us 100 percent confidence that we are at the right rate at the right time and if it isn't it will be fixed and taken care of flawlessly. A million times thank you for looking out for us we are ever so grateful.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

Kept me informed on the journey.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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