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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,513

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Michelle's team was so on top of things that often I knew things before my real estate agent did! Give those people a raise and my family's warmest thanks!

5 out of 5 Stars
Would Recommend

Great customer service,thanks for the help.

4 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United Home Loans provided us an unmatched level of service excellence in helping us realize the home of our dreams. Our Loan Specialist and their entire staff were Respectful, Knowledgeable, Responsive, and Compassionate as a TEAM in helping us.
Without hesitation, we highly recommend
Veterans United Home Loans!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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VU was a great experience. From filling out the pre qualification form to closing. Professional, thorough and and very nice staff. I feel like I was at pro at this as easily as they made the process. I would recommend VU to any one.

5 out of 5 Stars
Would Recommend

I am very grateful to Veterans United for giving me the opportunity to become a home owner. My younger brother just bought a home about two months ago and suggested I contacted Veterans United to purchase a home and pay less than I was paying for rent, I thought that was impossible,I thought I was too old and I'm simi retired but after talking to Michelle Dapkus and my loan specialist Jess Manfred they walked with me and kept me so well informed I would recommend any one I know to check with Veterans United First before they make a costly mistake and regret it for the next 30 years.I would like to Thank Veterans United and all of there staff because I know there are people that I didn't meet that worked in my behalf. Thank You All for Your Excellent service. Jerry Perkins

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

My wife and I feel so Blessed to have had the experience and pleasure of being able to purchase our home through the services of Veterans United.In buying homes over the past 50 years, we have never experienced a more professional, personal, and sincerely committed effort on behalf of the entire staff than we did working with the folks at Veterans United. Everyone was so knowledgeable, responsive, and friendly, and truly cared that we had the best experience possible in achieving our dreams. AND WE DID!Without reservation, we highly recommend Veterans United for your home financing!!

5 out of 5 Stars
Would Recommend

I will recommend VU, am in my lovely condo, thanks to the professional help I received from the team at VU.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

I like the way they help me with improving our credit scores it didnot take long they were very helpful on everything no long waiting periods like most companies or they will tell you to try again in 6 months, not Vet United thanks to everyone that was apart of this process

5 out of 5 Stars
Would Recommend

everyone that helped me with this process were amazing and always there if I had questions or concerns

5 out of 5 Stars
Would Recommend

Everybody in their office was wonderful, I don't know if I could have made it through this, without their support and always great attitude

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We didn't receive any papers with our signature.But we were still able to get our permit.God did it.Thank you,good job

5 out of 5 Stars
Would Recommend

Everything was great. Everyone was very friendly and helpful

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole team was very professional as well as personal. I would recommend them to all family and friends.

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was very easy to work with and always kept me informed on what was going on with the process. They made sure I knew what needed to be completed and was extremely helpful with any questions I had.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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More Reviews

See all 1,513 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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