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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,409

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 555 Air Force service member reviews from Illinois

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was smooth and the staff Jessica and Michelle were great. Explained everything and I would recommend them to my friends and/or family.

5 out of 5 Stars
Would Recommend

Veterans United made the process of buying our home very easy and made us feel very valued. I would recommend them 100%.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Super friendly and knowledgeable through the whole buying process. Made being a first time buyer significantly less daunting than I expected. Great work from the whole team!

5 out of 5 Stars
Would Recommend

For a stress-free home buying experience, I highly recommend Holly Ray as your loan officer. Her expertise, professionalism, and enjoyable personality make the process easy!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had an excellent experience with using Veterans United. The team and staff were exceptional. They expla

5 out of 5 Stars
Would Recommend

It took my almost a year to buy a home, but that long time period wasn't because of the Veterans United team. Life, as we all know, doesn't stop and buying a home kept dropping on my priority list. Despite me going dark, at times for months, the team stayed patient with me. I'm extremely grateful to have had such a kind and understanding team.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My Veteran's United team were the best! It is not an easy time to be buying a house and it comes with more anxiety and stress than we would normally have to face. My team worked diligently behind the scenes to keep everything moving along smoothly. I had very few, if any, hiccups along the way and that is a testament to my team and the care they put into servicing their clients.I can wholeheartedly and without reservation recommend Veteran's United to any active-duty/veterans that are looking to finance their new home!

5 out of 5 Stars
Would Recommend

The home buying process went very smoothly for us thanks to Verterans United. Great service and great employees. Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. They are great and very responsive.

5 out of 5 Stars
Would Recommend

This was my second home purchase through veterans United. I didn’t think the process could have been any easier than the first time. I was 100% wrong. Michelle and her team were even better than my first team. I will defiantly be recommending Veterans United her team to all my military friends and coworkers who are looking to purchase a home.

5 out of 5 Stars
Would Recommend

The whole team at the Scott Air Force Base office was just perfect. There was transparent communication the entire time. The team exceeded our expectations - again! Home buying is a stressful and trying experience all together and not having to worry about the home loan was a welcome reprieve from the daily stresses of buying a house. We would recommend Michelle and her team over and over again. Veterans United will be the ONLY company we will use for our home buying needs.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everything went smooth and I was pleased with Veterans United.

5 out of 5 Stars
Would Recommend

Mike has always been amazing, very thorough and I would recommend him to anyone because him and his team are so great! I have both bought my first home and refinanced the same house later through Mike and his team. For the refinance I worked mostly with Jessica Erb and she was very patient with me and any delays I had, she explained everything, sometimes twice, to ensure I understood what was going on, and I never felt alone or unheard during the entire process. I would recommend this team a million times over!

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The experience was great. Whenever I had a question it was answered quickly. They explained things very well. At times it was confusing since the person you communicate with changes depending on what stage your loan is in. Other than that, it was a great and easy experience!

5 out of 5 Stars
Would Recommend

The entire team was great and on top of everything!! We've been a home owner multiple times and by far this was the smoothest and less stressful process and a big part of it was our lending team! Would reccomend to anyone wanting a smooth home buying experience

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Best home buying experience ever!

5 out of 5 Stars
Would Recommend

This was absolutely fantastic and easy as can be!! Everything was explained perfectly and they were extremely responsive to every question that I had!! THANK YOU!!!

5 out of 5 Stars
Would Recommend

Overall a great experience and the Veterans United Team went above and beyond to make the home buying process super smooth for us.

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See all 1,409 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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