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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,317

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 527 Air Force service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

The experience was great. Whenever I had a question it was answered quickly. They explained things very well. At times it was confusing since the person you communicate with changes depending on what stage your loan is in. Other than that, it was a great and easy experience!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The entire team was great and on top of everything!! We've been a home owner multiple times and by far this was the smoothest and less stressful process and a big part of it was our lending team! Would reccomend to anyone wanting a smooth home buying experience

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Best home buying experience ever!

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

This was absolutely fantastic and easy as can be!! Everything was explained perfectly and they were extremely responsive to every question that I had!! THANK YOU!!!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Overall a great experience and the Veterans United Team went above and beyond to make the home buying process super smooth for us.

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

The team was amazing! Very helpful and always quick to answer all my question. I honestly couldn’t believe how easy veterans United made my home buying process so easy.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Veterans United made sure we got our house on the day we expected. They had some issues with splitting the property and zoning and Jessica Erb grabbed the bull by the horn and went straight to the county and zoning and got it done for us!!! Thank you all for the hard work and Thank Jessica for going above and beyond on this one.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Really appreciated the direct, no messing around approach. This saved so much time and I was always clear on what was needed from me. Thank you Jessica and Mike.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Dawn and Holly are an excellent team. This was the easiest part of buying a home. It used to be the paperwork was more painful then the move itself but not with these two!! Promote promote.

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

We have purchased three homes, and this experience was the best hands down. All thanks to the team.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

The team we worked with was absolutely amazing. This was our third home purchase using a VA loan and they were by far the best we've ever worked with. They worked really hard and were even able to get us to closing ahead of schedule (at our request). They took it upon themselves to take care of things I had to do myself in previous purchases which made our transition from overseas back to the states much easier. We highly recommend their services!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
Would Recommend

Working with Veterans United was a great experience from start to finish. The dashboard is a great tool for communication and ensuring everyone stays on track.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Would also like to recognize one of his staff--Jessica Erb. We worked closely with her throughout the process and she was also very professional and extremely helpful on questions I had--she kept the process moving forward and beat timeline requested for the refinancing!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

More Reviews

See all 1,317 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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