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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,232

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 501 Air Force service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Would also like to recognize one of his staff--Jessica Erb. We worked closely with her throughout the process and she was also very professional and extremely helpful on questions I had--she kept the process moving forward and beat timeline requested for the refinancing!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The are very friendly and they help you with everything.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

We are beyond grateful for the support and love shown by the Veterans United Family!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Mike and his team could not have been more supportive or knowledgeable. Outstanding experience. Would recommend to anyone.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Don’t waste your time with any other mortgage team if you’re a veteran…..end of story!!!

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Mike led his team and ensured the whole process overall went smoothly and everyone was knowledgeable and kept things as pain free as possible. There was a noticeable difference between my previous negative experience with the USAA loan office. I’m glad my friend recommended me to Veteran’s United and Mike, and his team!

Branch Manager: Mike Dapkus

NMLS# 278249

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5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

4.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

I always refer friends to Mike

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

2.5 out of 5 Stars
Would Recommend

Very like this experience could of been better overall.

Response from Veterans United

Hello Kadetria, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is availble to discuss your experience further so we may best serve clients like you in the future. Your comments will help in continuously improving our service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I had such an amazing experience with the entire staff! I was expecting this to be the most stressful experience of my life, but honestly because of VU, i didnt feel that stress! I only got the warm fuzzy family vibe from every encounter with them! From Lindsey, Cally Jessica and Michelle! They are all amazing and i am forever thankful and greatful for them!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

2.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

More Reviews

See all 1,232 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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