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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

835

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
650
4
157
3
19
2
8
1
1

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Showing all 194 Army service member reviews

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5 out of 5 Stars
Would Recommend

Thank you to JESS MANFREDI, WHO'S HELP WAS AMAZING. Never worried about anything she always knew the answer to our questions and she was always there I didn't have to leave messages and wait for days to hear from her.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The process was easy, and the customer service was excellent.

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

What a pleasure it was to work with everyone at VU. Whether this is my only home or I buy again, I will only use VU!

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Overall amazing.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The entire team who worked with us through the process were amazing.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

We didn't receive any papers with our signature.But we were still able to get our permit.God did it.Thank you,good job

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

You guys were awesome. Answered all our questions, and re answered the ones we forgot. The whole team was very nice and really helped made our buying experience amazing.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Really open to talking with me and making me feel like I was important and not just another client - willingly worked with my agent and myself on any issues or questions.

Branch Manager: Michelle Dapkus

NMLS# 1237812

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Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

This team keeper me informed and on top of documents,concerns and all issues daily from all departments 😘Thank you all

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

The process was ver easy for someone like myself who is busy during the day and I can just upload the necessary files at night while online. Very smooth process.

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

3.5 out of 5 Stars
Would Recommend

I would not recommend Veterans United to service members. The VA underwriter did not ask the right questions, did not process the required paperwork in a timely manner, and blamed VA for disapproval of Loan when the paperwork was not submitted. Hopefully, this will not take over 60 days to close on a home for the next person.

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
Would Recommend

A long process for me due to an uncontrolled legal situation but your professionalism was very impressive and you made me feel that you were always supporting me personally in this process

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Great team experienced staff. Personal touch.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The service I was provided was outstanding!

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Veterans United made buying our home an easy process. We were kept informed of our loan status on a regular basis. The service we received was exceptional.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I would recommend Veteran home loans they're very informative looks out for the best interest of you

Branch Manager: Michelle Dapkus

NMLS# 1237812

You're next!

Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

N/A

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

The staff was always professional and knowledgeable. One was kept updated on the process. Friendly and caring people who made you feel they had were focused on meeting your needs.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Everything was great. Everyone was very friendly and helpful

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Everyone that me and my husband came on contact with had truly exceptional customer service.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

More Reviews

See all 835 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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