Easiest purchase I every made
You guys rock!! We are incredibly happy with our new house and you guys made the loan process so easy for us. I always thought buying a house was going to be a big hassle that takes forever but I was wrong. Thank you!!!
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Best experience I've had when dealing with home loans.
Veterans United and specifically Jamie was amazing! This was our first time buying a house and honestly it went sooo smoothly. Jamie kept us up to date ever week with what was needed and when. I would recommend Veterans United to anyone looking to buy! I don't think our process would have been nearly as easy or enjoyable without their help!
Extremely smooth process from beginning to end. Communication was essential to make sure everyone was on the same page and that was accomplished with ease.
Michele Dapkus and her team, Jamie Hollenkamp and Jess Manfredi were exceptional to work with! They were so communicative, knowledgeable and willing to explain every single piece of the home buying process to us without hesitation. Michelle was available for us what seemed to be 24/7, and he dedication to get us a loan and approved for a home truly made our first home buying experience the best. We will never go with anyone else!
Very friendly and knowledgeable staff that helped walk me threw my first home buying experience
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I had never heard of Veterans United until they came highly recommended from our real estate agent. Of course, I shopped around for loan rates at all the big banks and online but none of them could give the rates that VU could, provide the face to face to time, and the excellent customer service I was looking for.
Very attentive to our needs and questions. Professional, timely responses. They helped make a very stressful process for us into an experience with some enjoyable moments for us.
We would have appreciated more direct contact with the VU staff through the entire process and not just the beginning... I personally feel that the home buying process is a huge undertaking and clients need and rely upon advice and accurate information as they navigate through the process. We are thankful for the VA loan availability but I do feel the customer service aspect was lacking. Which added another element of stress to and already stressful ordeal in purchasing a home.
