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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,094

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

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Showing all 206 Army service member reviews from Illinois

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4.5 out of 5 Stars
Would Recommend

Best loan team we could ask for! They were very diligent on all matters, kind, great with answering any questions and had. They made our first time buying an amazing experience!

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

We were bombarded with refi offers, but we decided to go back to our local VU office after our mortgage was transferred to another company.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Appreciate the specialization with veterans and their unique benefits. Solid organization!

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Mike showed great attention to detail and customer satisfaction was viewed as a priority.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Whether you’re a first time homebuyer or just refinancing, Veterans United is the best lender to work with. I just used them for the purchase of our second home and won’t use anyone else.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

Ready to see for yourself?

Experience first-hand why 853 homeowners give us a perfect score!

Check My Eligibility →
4 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The O’Fallon SAFB team is awesome. I would recommend them over and over again.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

After a rocky start to securing financing for our new home, Michelle Dapkus swooped in and saved the day. I could not be more appreciate of her efforts and knowledge of the business. I would also like to mention her assistant Diana Thole. She went above and beyond to make sure the closing happened on time with no surprises. Those who have purchased a house previously can appreciate how tough a task this can be. I would highly recommend anyone who needs a true professional in the mortgage arena to reach out to Michelle and her team. She has a customer for life with the Cooper’s

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
Photo submission from Robert G.

Outstanding service from Mike, Cally and Diane! We could not have done it without you and will be eternally grateful!

Loan Officer: Mike Dapkus

NMLS# 278249

3.5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

My experience with Veterans United was AWESOME!!!! Mike Dapkus, Loan Officer; Cally Matthews, Loan Specialist, and Diane Thole, Transaction Coordinator provided exceptional customer service! They were extremely knowledgable, professional and most of all they were outstanding when it came to walking my wife and me through the process! They even came to the closing appointment and brought gifts! How cool is that!!! They did not treat us like customers, they treated us like family! I highly recommend using VU!Napoleon and Tina

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

A good company to work with. I was very satisfied through out my experience. Professional all the way.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Veterans United made the home loan process so simple from start to finish. If I had any questions I could contact the team by email, text or phone call and would always receive a prompt answer.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

Ready to see for yourself?

Experience first-hand why 853 homeowners give us a perfect score!

Check My Eligibility →
4.5 out of 5 Stars
Would Recommend

I used their competitor twice a lost both chances on a house.....Thank you Veterans United.

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Wills

NMLS# 400691

4.5 out of 5 Stars
Would Recommend

The entire was very friendly and very helpful.

Loan Officer: Mike Dapkus

NMLS# 278249

2.5 out of 5 Stars

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Diane those gave kept me informed from beginning to closing

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dapkus

NMLS# 278249

More Reviews

See all 1,094 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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