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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

820

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
638
4
154
3
19
2
8
1
1

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Showing all 676 reviews from Illinois

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5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Wills

NMLS# 400691

5 out of 5 Stars
Would Recommend

We have heard horror stories about home loans and Veterans United made this a very simple process and "almost" stress free. This was our first home purchase ever, and I could not have dreamt up better process, result and team to work with during this .

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Best company I have worked with in my whole life. Honestly the customer service made me feel like a part of their family.

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United, the team we had made the process as smooth as possible. I work 2nd shift so communication was difficult at times for me and they answered any and all questions regardless of what time or day it was. Truly appreciate everything they do and will definetly recommend them.

Loan Officer: Cally Matthews

NMLS# 1555794

5 out of 5 Stars
Would Recommend

The veterans united portal was extremely efficient in answering questions and signing documents. Made the process less complicated, and eliminated delays.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Our overall experience was nothing but smooth and very professional. The staff is very knowledgeable and surely know the real estate lending business, From start to finish the experience was nothing but exceptional, (except for the computer stuff, I'm not very keen on them.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

This was my second time going through Veterans United for a home loan and I was equally pleased with both experiences. They do an outstanding job of helping you get through the sometimes difficult process of buying a home.

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

This Veterans United team was open and honest about all the financial costs and fees associated with home buying. My husband and I were always skeptical about any type of lending organization, but our experience with this VU office positively changed our view. Being a first time home buyer, it really helped to have someone walk us through every step of the process. Jess took the time to explain each page of the loan application and disclosures, and Michelle gave us tips on loan payments. We’re now more educated on home loans. We’re definitely not experts, so it’s comforting to know that we can give VU a call in case we have questions in the future.

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I cannot recommend Veterans United highly enough! My husband and I just got our first VA mortgage. It was a much more positive experience than getting our conventional mortgage, let me tell you. I was given Michelle's number by my realtor nearly a year ago, and Michelle answered all my questions before we were sure we wanted to buy a home here - I wasn't even a client yet. From day one, she has helped us with whatever we've needed at the drop of a hat - weekends, evenings, you name it. We have also worked with Jess, who is excellent as well. We loved being able to submit some documents electronically, and they were upfront when anything had to have ink signatures. Closing was quick and easy. Thanks for everything, Veterans United!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

This is our second time using Veterans Home Loans. Fantastic experience both times.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Veterans United is to be commended on making my loan process smooth and stress free. My loan team was unbelievable in their concern for me and took time to thoroughly answer any and all questions. I highly recommend Veterans United and hope you too have a "dream team".

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Wills

NMLS# 400691

5 out of 5 Stars
Would Recommend

I have already recommended Veterans United services to my co workers and will continue to share this experience with friends and family!!!!

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The mortgage team was awesome!! This was such an easy process. I love that I was able to complete all of my loan paperwork online. The total experience was just amazing. Everyone at Veterans United was friendly and professional. I would highly recommend this company!! GREAT WORK!!!!!!!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

If you are a veteran, I would check this group out first if you are trying to buy a new home.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

If you’re looking for excellence the team at Veterans United Home Loans outside of Scott Air Force Base is your best bet for your money.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

You are crazy not to use Veterans United! This process was seamless and flawless!! They prioritize you and you literally have no worries with them on your side!

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Wills

NMLS# 400691

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

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See all 820 unedited, unfiltered reviews from Veterans United of Scott Air Force Base, Illinois customers who completed our post-closing satisfaction survey.

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Speak with a Home Loan Specialist today
- or visit us at -
735 Seibert Road, Suite 3, Scott Air Force Base, IL 62225
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.