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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

820

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
638
4
154
3
19
2
8
1
1

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Showing all 69 Marine Corps service member reviews

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5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Best experience I've had when dealing with home loans.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Veterans United and specifically Jamie was amazing! This was our first time buying a house and honestly it went sooo smoothly. Jamie kept us up to date ever week with what was needed and when. I would recommend Veterans United to anyone looking to buy! I don't think our process would have been nearly as easy or enjoyable without their help!

Branch Manager: Michelle Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Extremely smooth process from beginning to end. Communication was essential to make sure everyone was on the same page and that was accomplished with ease.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Michele Dapkus and her team, Jamie Hollenkamp and Jess Manfredi were exceptional to work with! They were so communicative, knowledgeable and willing to explain every single piece of the home buying process to us without hesitation. Michelle was available for us what seemed to be 24/7, and he dedication to get us a loan and approved for a home truly made our first home buying experience the best. We will never go with anyone else!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Very friendly and knowledgeable staff that helped walk me threw my first home buying experience

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

I had never heard of Veterans United until they came highly recommended from our real estate agent. Of course, I shopped around for loan rates at all the big banks and online but none of them could give the rates that VU could, provide the face to face to time, and the excellent customer service I was looking for.

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

Very attentive to our needs and questions. Professional, timely responses. They helped make a very stressful process for us into an experience with some enjoyable moments for us.

Loan Officer: Michelle Dapkus

NMLS# 1237812

2.5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

2.5 out of 5 Stars
Would Recommend

We would have appreciated more direct contact with the VU staff through the entire process and not just the beginning... I personally feel that the home buying process is a huge undertaking and clients need and rely upon advice and accurate information as they navigate through the process. We are thankful for the VA loan availability but I do feel the customer service aspect was lacking. Which added another element of stress to and already stressful ordeal in purchasing a home.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Nothing is as important as a first impression and VU not only impressed us at the onset, but continued to do so through continued responsiveness and attention to detail. We really appreciated the BBQ set personalized with our family name at the very

Loan Officer: Lisa Riess

NMLS# 576190

4 out of 5 Stars
Would Recommend

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Extremely happy with veterans United , they were able to work with me and got me the loan I needed at a great rate.

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

It started out rough. I was assigned to an office in Missouri after I had made an internet inquiry. Why did that happen when there was a local office in Shiloh, IL?

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The whole staff made the whole process amazing and easy!

Branch Manager: Mike Dapkus

NMLS# 278249

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- or visit us at -
735 Seibert Road, Suite 3, Scott Air Force Base, IL 62225
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.