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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

854

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
667
4
159
3
19
2
8
1
1

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Showing all 194 Army service member reviews

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4 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

As a first time home buyer I was nervous. Michelle and Jess are great at really explaining the documents and keep you in the loop the entire time throughout the process.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Would not have been able to get our house so soon or at all without the help from the staff of Veterans United

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

You are all awesome!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Very helpful! Always able to get in touch with someone when I needed to.

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

I like the way they help me with improving our credit scores it didnot take long they were very helpful on everything no long waiting periods like most companies or they will tell you to try again in 6 months, not Vet United thanks to everyone that was apart of this process

Branch Manager: Mike Dapkus

NMLS# 278249

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Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Michelle and the staff were amazing! They were so patient and helpful during the entire loan process. The guidance and assistance provided was outstanding!

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

very friendly and helpful.

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Everything was so easy. Even before getting to the point where we actually qualified for the loan, Scott and Koleen were so gracious and responsive to our inquiries. They were proactive in checking in with us and genuinely engaged with us to help us even though we didn’t qualify yet. They weren’t dismissive and didn’t treat us like a waste of their time. They treated us with dignity and actually cared to help us get to where we needed to be to get a home. I can’t say think you enough just for how they treated us. There’s a lot of shame that comes with having credit issues and not being where you want to be financially, and they helped lessen that and helped us get where we needed to be. I’m so grateful!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

everyone that helped me with this process were amazing and always there if I had questions or concerns

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Everyone there are SME in thier respected fields. Great Service, and Very Friendly!

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

It was a pleasure to deal with everybody at Veterans United! Everybody was eager to help I got the feeling of having known all the people at the Scott Branch office forever! Could not have been a more eager to help bunch of people ever imagined! They made what could be a harrowing experience an absolute pleasure! I only wish i could rate them 10 stars as they all did double of whatever was needed to get it done!

Branch Manager: Mike Dapkus

NMLS# 278249

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Team Lisa was outstanding this was one of the nest business experience of my life. Thank you all

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

It was a great experience

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

It was a very easy and relatively quick process. Alot smoother than I thought it would be. I was extremely happy with everything. They kept me informed and I felt like they actually cared about helping me and my family get the home we wanted.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Everybody in their office was wonderful, I don't know if I could have made it through this, without their support and always great attitude

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

outstanding service

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The entire process of buying our new home was great. Michelle and her team were very informative through the whole process and made you feel like you were part of their family. I would not hesitate to use them in the future and also will be recommending to everyone i know. Thanks for everything!!!( Special shout out to Jess Manfried) Thanks for hanging in there with me.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Wonderful very helpful

Branch Manager: Michelle Dapkus

NMLS# 1237812

More Reviews

See all 854 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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